Kinetic Investments is a start-up accelerator that provides entrepreneurs with the capital and support required to transform their vision into a success. We work closely with start-ups to accelerate their growth; design, development, marketing, administration and business strategy.

Role

One of our ventures is seeking a dedicated and analytical Sales Operations Assistant to join their dynamic team. Reporting to the Commercial Lead, the primary purpose of this role is to enhance the efficiency and effectiveness of the sales operations within the company. The Sales Operations Assistant is responsible for helping to optimise sales processes, managing CRM systems, and assisting with administration tasks and business reporting. This role aims to support revenue growth and increase operational efficiency across the commercial department.

This role will initially focus on mastering the administrative aspects of the sales operations, with the prospect of advancing into a client-facing position in the future. Essential skills for success in this position include strong organizational skills, meticulous attention to detail, and a positive, confident personality. Our ideal candidate will be adept at interacting effectively with partners and managing challenging situations with resilience.

Key accountabilities

• End-to-end administration of onboarding and maintaining partnerships, such as; preparing contracts, preparing spreadsheets, assisting with financial reconciliation, preparing logos & media.
• Assist in managing and refining sales and customer success processes to boost efficiency and effectiveness.
• Oversee the CRM system operations, including data management and workflow automation.
• Responsible for the maintenance and upkeep of partner content, deals & live data within our internal systems and Google Drive.
• Provide support with business revenue reporting and commercial analysis.
• Collaborate with various departments to coordinate projects, ensuring alignment and attainment of commercial objectives.
• Assist in managing day-to-day communications with clients regarding financial matters, deals management and general queries.

Requirements

• Previous experience working in a sales operations or administrative role, preferably within the Affiliate, FinTech, or marketing industries.
• Demonstrated expertise in CRM management and optimization, particularly with Monday.com.
• Strong proficiency in Google Workspace, Microsoft Excel ; familiarity with BigQuery and SQL is a plus.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills for effective cross-team collaboration.
• Experience with project management tools, WordPress, and data analysis tools like Looker Studio is beneficial.

Personal

• High levels of energy and enthusiasm
• Hard working and proactive 
• Thrives in a challenging and fast-paced environment
• Resilient and maintains a positive attitude at all times

Benefits

• Remote working policy – Work from the office, at home, or a combination of both
• Access to Uncommon – Our vibrant coworking space in central London, offering regular members events like weekly tea times, monthly drinks, and lunchtime yoga classes!
• Quarterly team socials 
• Company bonus scheme 
• Vitality health insurance 
• Working from home budgets
• Generous holiday entitlement of 25 days (plus bank & public holidays), with an additional day added for every year worked, up to a maximum of 30 days
• Life insurance coverage
• Employee Assistance Program (EAP) 
• Employee referral program 
• Company pension scheme 

Perks of working with us

• You’ll have the opportunity to work with a talented and friendly group of people who are driven to be the best at what they do 
• We offer a place for you to take ownership of your work and grow within the business
• Everyone is valued, listened to and recognised as contributing in their own way to the company’s success 
• We have a great work-hard play-hard culture, so expect lots of team socials!